Shipping rates
| Location | Shipping rate | Free shipping |
|---|---|---|
| Belgium / The Netherlands | € 7,95 | from €80 |
| Europe & UK | € 9,95 | from €150 |
| Canary Islands / La Réunion | € 34,95 | from €250 |
| Outside Europe | € 34,95 | from €250 |
We do not ship to the following countries: Belarus, Cuba, Iran, Israel, Myanmar, North Korea, Palestine Territory, Russia, Sierra Leone, South Sudan and Ukraine.
Delivery time is 1-4 business days across Europe. Please note:
- All orders are dispatched from Belgium.
- We are not responsible for your local duties or taxes. As Bioracer is a Belgian company, you may be subject to transactional fees. Please contact your bank for further information.
- Customers within the European Union will not be charged any additional duties upon receiving the order. Orders from outside of the EU will have local duties or taxes (UK is not part of the EU). If in doubt check with your local customs office for rates.
- Bioracer dispatches orders from Monday to Friday. Please take this into account when placing orders over the weekend.
Returns
You have 90 days to return or replace items from your order if unused.
Whether you want an exchange or refund, the process is the same:
- Contact us at hello@bioracer.com with your order number
- Follow the instructions to send the item(s) back
- Your items will be exchanged or refunded within 5 days of receipt